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Intermediate

Explanations for Forgetting: Interference and Retrieval Failure

4.1.2 Memory

Aligned to the AQA 7182 specification

Topic
Memory
Level
Intermediate
Reading time
9 min
Published
1 July 2026
On this page
  1. 1.Two Explanations for Forgetting
  2. 2.Interference: Proactive and Retroactive
  3. 3.Interference Is Worse When Memories Are Similar
  4. 4.Real-World Support: The Rugby Study
  5. 5.Retrieval Failure and the Encoding Specificity Principle
  6. 6.Context-Dependent and State-Dependent Forgetting
  7. 7.Evaluation (AO3)
  8. 8.Common Exam Mistakes

Key takeaways

  • Interference explains long-term memory forgetting as two memories disrupting each other: proactive interference is old information disrupting new learning; retroactive is new information disrupting old memories.
  • Interference is worse when the two sets of material are similar: McGeoch and McDonald (1931) found recall was worst when participants learned a new list of synonyms of the original words.
  • Retrieval failure means the memory is available (stored) but not accessible without the right cue; the encoding specificity principle states a cue must be present at both encoding and retrieval to aid recall.
  • Context-dependent forgetting uses external cues (Godden and Baddeley's divers recalled about 40% less when environments did not match); state-dependent forgetting uses internal cues (Carter and Cassaday's antihistamine).
  • A key evaluation point is that interference research often uses artificial word lists learned close together, which may overstate how often interference causes everyday forgetting.

Two Explanations for Forgetting

AQA requires you to know two explanations for forgetting: interference and retrieval failure due to the absence of cues. Both mainly explain forgetting in long-term memory (LTM), where information is stored over long periods but sometimes cannot be recalled.

The two explanations disagree about why a memory is lost:

ExplanationCore ideaIs the memory still there?
InterferenceTwo memories disrupt each other, so one blocks recall of the otherThe memory may be lost or blocked
Retrieval failureThe right cue is missing at recallYes — it is stored but not accessible

Interference is about two competing memories getting in each other's way. Retrieval failure is about a missing trigger for a memory that is still stored.

Keeping these two mechanisms separate is the foundation for the whole topic, because exam questions frequently ask you to distinguish them or to apply the correct one to a scenario.

Interference: Proactive and Retroactive

Interference occurs when two pieces of information compete with each other, making it harder to recall one or both. There are two directions this can take.

  • Proactive interference (PI): old information disrupts the learning or recall of new information. For example, your old phone number keeps coming to mind when you try to remember your new one.
  • Retroactive interference (RI): new information disrupts the recall of old information. For example, learning a new colleague's name makes you forget the name of the person who had the desk before them.
TypeWhat disrupts whatDirectionEveryday example
Proactive interferenceOld disrupts newOld → newAn old password interfering with a new one
Retroactive interferenceNew disrupts oldNew → oldA new phone number crowding out the old one

A reliable memory hook: proactive reaches forward in time (old affects new); retroactive reaches backward in time (new affects old).

Both types explain why forgetting increases when we have to store lots of similar material, rather than because time alone has passed.

Interference Is Worse When Memories Are Similar

Interference does not affect all memories equally. It is far stronger when the two sets of information are similar to each other, because similar material is easier to confuse.

The classic evidence is McGeoch and McDonald (1931). Participants first learned a list of words until they could recall it perfectly. They then learned a second list. The similarity of that second list to the first was varied between groups, and the researchers measured recall of the original list afterwards.

Nature of the second list learnedRecall of the original list
Synonyms (words with the same meaning)Worst recall
Antonyms (opposite meaning)Better
Words unrelated to the originalsBetter
Nonsense syllablesBetter still
Numbers (or no new list at all)Best recall

The group that learned synonyms of the original words showed the worst recall of the original list. Because the two lists were most similar in meaning, they interfered the most.

Similarity is the key variable: the more alike two memories are, the more they interfere with each other.

Real-World Support: The Rugby Study

A common criticism of interference research is that it is done with artificial word lists. Baddeley and Hitch (1977) tested whether interference operates outside the laboratory using a real, everyday memory task.

They asked rugby union players to recall the names of the teams they had played against so far that season. Crucially, players had missed different numbers of games through injury, so for any two players the same span of time could contain a different number of games.

  • If forgetting were simply due to the passage of time, players would forget at the same rate regardless of how many games they had played.
  • If forgetting were due to interference, the players who had played the most games would forget the most, because each game creates a new competing memory.

The results supported interference: the number of games played (and therefore the amount of interfering material), not the time elapsed, predicted how many teams a player forgot.

Baddeley and Hitch (1977) show interference affecting a genuine, meaningful memory task, which strengthens the real-world validity of the explanation.

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Retrieval Failure and the Encoding Specificity Principle

The second explanation is retrieval failure due to the absence of cues, also called cue-dependent forgetting. Here the memory is available (still stored in LTM) but not accessible — we cannot get to it because the right cue is missing.

A cue is a trigger that helps us access a memory. Cues can be:

  • External — features of the environment (a place, a smell, a sound).
  • Internal — our physical or emotional state (being tired, drunk, anxious or drowsy).

Tulving's Encoding Specificity Principle explains when a cue works:

A cue helps recall only if it is present at both encoding (when the memory was formed) and retrieval (when we try to recall it). If the cues at recall differ from those at encoding, more forgetting occurs.

The distinction between availability and accessibility is the heart of this explanation. Interference suggests the memory is genuinely disrupted; retrieval failure suggests the memory is intact and simply needs the correct cue to be unlocked.

Context-Dependent and State-Dependent Forgetting

Retrieval failure splits into two forms, depending on whether the missing cue is external or internal.

Context-dependent forgetting occurs when external cues at recall do not match those at learning. The classic study is Godden and Baddeley (1975), who used deep-sea divers. Divers learned lists of words either on land or underwater, then recalled them either on land or underwater, giving four conditions.

Learning environmentRecall environmentCues match?
LandLandYes
UnderwaterUnderwaterYes
LandUnderwaterNo
UnderwaterLandNo

Recall was about 40% lower in the non-matching conditions than in the matching conditions. The external context acted as a cue: when it was absent at recall, retrieval failed.

State-dependent forgetting occurs when internal cues at recall do not match those at learning. Carter and Cassaday (1998) gave participants an antihistamine (which has a mild sedative effect, creating a drowsy internal state) before learning or recall. Recall was worse when the internal state at learning did not match the state at recall — for example, learning while drowsy but recalling while alert.

Context uses external cues (where you were); state uses internal cues (how you felt). In both, a mismatch between encoding and retrieval causes forgetting.

Evaluation (AO3)

An A-level answer must evaluate, not just describe. Use these developed points to build extended-response marks.

Interference research often lacks ecological validity. Much of the supporting evidence uses artificial word lists learned close together in time under laboratory conditions. In everyday life we rarely learn similar material in such quick succession, so the studies may overstate how often interference causes real forgetting. Interference effects appear more readily in the lab than in ordinary life, which limits how far the explanation generalises.

However, interference does have real-world support. Baddeley and Hitch's (1977) rugby study demonstrated interference in a genuine, meaningful task, and other field research points the same way. This increases the external validity of the explanation and counters the artificiality criticism above.

Retrieval failure is a robust, well-supported explanation. It is backed by evidence from both laboratory and field settings (Godden and Baddeley; Carter and Cassaday) and by everyday experience — for example, walking into a room and forgetting why, then remembering once you return to where the thought started. Support across multiple settings makes it a strong account of forgetting.

The encoding specificity principle can be criticised as difficult to test. The reasoning risks becoming circular: if a cue produces recall we conclude it must have been encoded, and if it does not we conclude it was not encoded — so the principle is hard to falsify. In addition, context effects may only matter when the context difference is large: Baddeley later noted that land versus underwater is a far more extreme difference than most everyday changes of context, so retrieval failure may explain less everyday forgetting than the divers study implies.

Common Exam Mistakes

1. Mixing up proactive and retroactive interference

Proactive is old disrupting new (forwards in time); retroactive is new disrupting old (backwards in time). A quick discriminator: if the older memory is the problem-maker, it is proactive; if the newer memory is, it is retroactive.

2. Saying interference explains short-term memory forgetting

Interference (like retrieval failure) is offered mainly as an explanation for forgetting in long-term memory, where competing memories accumulate. Attributing everyday interference forgetting to STM misses the point of the explanation.

3. Confusing availability with accessibility

In retrieval failure the memory is available (stored) but not accessible (cannot be reached without the cue). Writing that the memory has been "lost" or "erased" describes interference-style forgetting, not retrieval failure.

4. Forgetting that cues must match at encoding AND retrieval

The encoding specificity principle requires the cue to be present at both learning and recall. A cue that appears only at recall, but was not there during encoding, does not aid memory — state this explicitly to gain the mark.

5. Name-dropping studies without using them

Naming Godden and Baddeley or McGeoch and McDonald is not enough. State what was manipulated, what was measured, and what the finding shows about the explanation. Undeveloped study references score poorly on AO1 and AO3.

Key terms

Proactive interference
Forgetting where older information disrupts the learning or recall of newer information.
Retroactive interference
Forgetting where newer information disrupts the recall of older, previously learned information.
Retrieval failure
Forgetting that occurs when the necessary cue is absent at recall, so an available memory cannot be accessed.
Cue
A trigger, either external (environmental) or internal (a physical or emotional state), that helps a person access a stored memory.
Encoding specificity principle
Tulving's principle that a cue aids recall only if it is present both at the time of encoding and at the time of retrieval.
Context-dependent forgetting
Retrieval failure caused by a mismatch between the external environment at encoding and at recall.
State-dependent forgetting
Retrieval failure caused by a mismatch between the internal physical or emotional state at encoding and at recall.

Frequently asked questions

Proactive interference is when old information disrupts the learning or recall of new information, like an old phone number interfering with a new one. Retroactive interference is the reverse: new information disrupts recall of older information. Proactive works forwards, retroactive backwards.

Retrieval failure is forgetting that happens because the right cue is absent at recall, not because the memory is lost. The memory is available (stored) but not accessible. By Tulving's encoding specificity principle, a cue only aids recall if it was present at both encoding and retrieval.

Godden and Baddeley (1975) showed context-dependent forgetting: divers who learned and recalled word lists in mismatched environments (land versus underwater) recalled about 40% less. Carter and Cassaday (1998) showed state-dependent forgetting using an antihistamine that created a drowsy internal state.

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